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Recent Posts

[GUIDE] How to Evaluate & Implement AI-Powered Knowledge Management

This guide was developed to provide fortune 1000s with a process for successful evaluation and implementation of AI-powered knowledge management options.

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Topics: Resource

Meet Lucy: The Minnesota-Made AI Supercomputer

MINNEAPOLIS (WCCO) — Artificial intelligence may bring to mind robots or other machines taking over our jobs someday, but some Minnesota companies are proving machines can help workers focus on tasks that matter most.

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Topics: News

Podcast: How AI Named Lucy Is Changing Lives

Scott Litman and Jeff Nowak chat about how Lucy came to be, problems AI can solve for businesses and what organizations should consider as they begin their AI journey.

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Topics: Thought Leadership

Should AI be your next marketing hire?

A practical guide on how to leverage artificial intelligence for your content marketing and communication campaigns. 

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Topics: News

Client Stories: Horizon Media

“The greatest ‘fix’ Lucy provided was enabling me to build a new business story on my own versus having to involve many groups across Horizon. Everyone was able to stay focused on their current client priorities, while I was able to deliver a winning pitch in a short amount of time to the prospect.”

Pedro Rodriguez - Vice President, Business Growth, Digital Marketing & Transformation at Horizon Media

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Topics: Client Stories

Intelligent Content: Scott Severson - Building Value In Branded Content

In this Intelligent Content podcast, Jeff Nowak speaks with Scott Severson about branded content. 

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Topics: News, Thought Leadership

How AI is Ending Redundant Research Waste

In this GreenBook insights blog, Scott Litman explains how an AI-enabled knowledge management platform can prevent repetitive research which currently is wasting time and millions of dollars for many organizations.

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Topics: News, Thought Leadership

The State of the Digital Workplace Report - 2019

Simpler Media Group released their 2019 “The State of the Digital Workplace Report." Document management, enterprise search, knowledge management and team collaboration tools were ranked as the most important workplace tools.  Interestingly, one of the key take aways of the report was the large disparities between how important these tools are considered, compared to the effectiveness they are currently providing.

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Topics: News, Thought Leadership

“Lucy Speak” - Intelligent Search 101

If your search habits were formed by systems using labels or tags, you’ll be surprised at how much freedom you have when asking Lucy questions! When Lucy joins as your AI-powered knowledge management system, finding the information you want gets a lot easier. Her natural language processing allows her to understand queries structured like those you would ask a human.

Let’s look at some examples.

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Topics: Insider

Common Challenges AI-Powered Knowledge Management Solves

Businesses hold huge stores of unstructured data. Think of all of the  PowerPoints, PDFs, Word Docs, audio and video that are spread across different file systems. But how do you find what you need, when you need it? Knowledge workers—including marketers, researchers, business development teams, customer support and leadership—are faced with daily challenges to find information within those assets. Lost knowledge is a universal challenge. It also costs time and wastes money. 

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Topics: Insider